FAQs

About Neolea

Neolea is the Greek word for youth.

EVOO stands for Extra Virgin Olive Oil. This is the highest quality category olive oil available on the market. The olive oil is required to have an acidity level lower than 0.8 and free of any defects in either flavor or aroma. Want to know more about our olive oil or sea salt? Take a look at our Fine Food Page .

Orders & Payment

At the moment you can pay in our Webshop via MasterCard, Visa and Amex and PayPal.

 You can try to contact us as quickly as possible and we can take a look if it is still possible to cancel your order.

Yes after your order has been placed, you will receive a confirmation via e-mail containing your order details.

Shipping & Returns

  • FREE SHIPPING: Orders over $25 will have free shipping.
  • Orders under $25 will be charged for shipping depending on your chosen products weight and your zone. Full price will be displayed at checkout. 

For more information about shipping visit our Delivery Page.

Unfortunately since our products are perishable goods it's not possible to return an item. However, you can always get in touch with us and together we will find a solution. For more info on our return policy visit our returns page .  

SHIPPING TIMES

  • Local orders take 1-3 business days to be delivered to you. 
  • Shipping time might vary depending on location, shipment method and other factors.

For more information about shipping visit our Delivery Page.